Shipping & Returns

All orders received the day before 12:00 can be shipped the same day. All other orders will be shipped directly the following day.

GoGreen is the environmental program of DHL, in which all greenhouse gases produced during transport are offset by climate protection projects. You can read more about it here.

Delivery times

As soon as your order has been handed over to DHL GoGreen, you will receive a shipping confirmation with your tracking link, which you can use to track your order. How long your order will take to get to you can be seen here:

  • Germany: 2-3 days
  • Austria: 3-5 days
  • Netherlands: 3-5 days
  • Restliche EU: 3-8 days

Delivery costs

Shipping costs are based on the country of destination of the order:

All delivery are free of shipping costs from 50€

    🇩🇪 🇦🇹 🇳🇱 Germany, Austria & Netherlands: 5€
    🇧🇪 Belgium: 11.90€
    🇩🇰 Denmark: 7.90€
    🇫🇷 France: 10.90€
    🇮🇪 Ireland: 7.60€
    🇮🇹 Italy: 11.90€
    🇱🇺 Luxembourg: 11.50€
    🇵🇱 Poland: 11.90€
    🇵🇹 Portugal: 12.20€
    🇪🇸 Spain: 11.10€
    🇨🇿 Czech Republic: 5.90€
  • Subscription orders to any country in the EU are free of shipping costs.

Complaints and returns

If you are not 100% satisfied you can cancel your order within 30 days. Please send us an email to with your name and order number so we can take care of it as soon as possible. We offer a money back guarantee if our products do not meet your expectations.

Please send returns only to:

NOUMEN Health Gmbh c/o Versandmanufaktur GmbH 

Friedrich-Ebert-Straße 75
58454 Witten